Q: Do you offer a warranty or a quarantee on products?
A: Everything we sell is 100% guaranteed.
Q: What is your return policy?
A: If the product is not right for you we will take it back and either exchange it or give you a refund.
Q: How will products be shipped?
A: Our products are shipped UPS Ground unless otherise specified.
Q: What are your shipping rates?
A: Our products are lightweight therefore our shipping rates are relatively inexpensive. There is a $3.00 drop ship fee added to each order.
Purchase Amount Freight Cost
$0.00 - $24.99 $5.95
$25.00 - $39.99 $6.95
$40.00 - $79.99 $7.95
$80.00 - $99.99 $8.95
$100.00 - $199.99 $13.95
$200.00 - $499.99 $18.95
$500.00 - $10,000.00 Free
Q: Is my credit card information safe and secure when ordering at More Than a Pillow.com?
A:Yes, we have a completely secure merchant account system that automatically checks your credit card number and deposits the money into our bank account without anyone ever seeing you credit card number or information.
Q: Once purchased, when will I receive my product?
A: You will receive your order 7-14 days after you place your order.