Frequently Asked Questions
Q:  Do you offer a warranty or a quarantee on products?
A:  Everything we sell is 100% guaranteed.
 
Q:  What is your return policy?
A: If the product is not right for you we will take it back and either exchange it or give you a refund.
 
Q:  How will products be shipped?
A: Our products are shipped UPS Ground unless otherise specified.
 
Q: What are your shipping rates?
A: Our products are lightweight therefore our shipping rates are relatively inexpensive. There is a $3.00 drop ship fee added to each order.
 
Purchase Amount           Freight Cost
$0.00    -  $24.99                      $5.95 
$25.00  -  $39.99                      $6.95 
$40.00  -  $79.99                      $7.95 
$80.00  -  $99.99                      $8.95 
$100.00 - $199.99                     $13.95 
$200.00 - $499.99                     $18.95 
$500.00 - $10,000.00                 Free
 
Q: Is my credit card information safe and secure when ordering at    More Than a Pillow.com?
A:Yes, we have a completely secure merchant account system that automatically checks your credit card number and deposits the money into our bank account without anyone ever seeing you credit card number or information.
 
Q: Once purchased, when will I receive my product?
A: You will receive your order 7-14 days after you place your order.